We're here to help. 

Whether you have a question about your account or want to know more about our convenient services, we are your resource for all things BNC Bank. Our experienced specialists are here for you. 



Customer Care Center


Phone:

1.800.262.7175

Email:

customercare@bncbanking.com

Hours:

Monday through Friday 7:00 am - 11:00 pm

Saturday 9:00 am - 5:00 pm



Telephone Menu Options:

Press 1 to access BNC Access 24

Press 2 for online banking assistance

Press 3 to report a card lost or stolen

Press 4 to enter the extension of the person you are trying to reach

Press 0 to speak with a specialist

Are you currently a BNC Bank Customer?
Do you own a home?
Are you interested in: (check all that apply)
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Thank you!

A Customer Care Specialist will be in touch soon.

Other ways to Connect


Live Chat

Chat with a Customer Care Representative over Live Chat, our secure instant messaging service.

Live Chat
Live Chat



BNC Access 24

Call our touch-tone system to access account information.

Learn more about BNC Access 24



By Mail

If you express yourself better by writing, write us a letter:

BNC Bank
PO Box 1148
Thomasville, NC 27361


Find a location

Talk face to face with one of our bankers at a branch near you.

Our Locations