We're here to help.
Whether you have a question about your account or want to know more about our convenient services, we are your resource for all things BNC Bank. Our experienced specialists are here for you.
Customer Care Center
Monday through Friday 7:00 am - 11:00 pm
Saturday 9:00 am - 5:00 pm
Telephone Menu Options:
Press 1 to access BNC Access 24
Press 2 for online banking assistance
Press 3 to report a card lost or stolen
Press 4 to enter the extension of the person you are trying to reach
Press 0 to speak with a specialist
A Customer Care Specialist will be in touch soon.
Other ways to Connect
Chat with a Customer Care Representative over Live Chat, our secure instant messaging service.
Call our touch-tone system to access account information.
If you express yourself better by writing, write us a letter:
PO Box 1148
Thomasville, NC 27361
Find a location
Talk face to face with one of our bankers at a branch near you.