BNC Access 24


Convenience you can count on.


When you are on the go and don't have time to stop by a branch, use BNC Access 24—our 24-hour direct line to your accounts. 


Features:

  • Check your account balances
  • View your transaction history
  • Transfer funds
  • Report a card as lost or stolen
  • Activate an ATM or debit card
  • Check on the status of recently cleared checks, deposits and more


877.842.4180 Toll Free


Menu Options:

Press 1:

for Checking or Money Market information

Press 2: 

for Savings information

Press 3: 

for Loan or CashLine information

Press 4: 

for CDs or IRA information

Press 5: 

to transfer funds or make a loan payment

Press 6: 

to report a card lost or stolen

Press 7: 

to activate your ATM or debit card

Press 8: 

to change your BNC Access 24 PIN

Press 9: 

to verify available funds in an account

Press 0: 

speak with a Customer Care Specialist

Press #: 

to complete the call

Press *: 

to repeat the choices


Details:

When you call BNC Access 24, follow these simple steps:

  1. Follow the prompts to make your selection (example: Press 1 for Checking or Money Market.
  2. Press 2 for Savings, Press 3 for Loan or Cashline Information, etc.)
  3. Enter your account number, followed by the # (pound) key or press the * (star) key to return to the main menu.
  4. It may take a moment while we access your account information.
  5. Enter your Social Security Number (SSN) or Taxpayer Identification Number (TIN), followed by the # (pound) key.
  6. First time callers must establish a PIN (Personal Identification Number).
  7. Enter your new PIN selection, followed by the # (pound) key.
  8. Re-enter your PIN to verify, followed by the # (pound) key.